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Standard

ISO 15189: Quality and Competence Requirements for Medical Laboratories

Active site.norm_type_Sistema de gestão da qualidade Internacional ISO

ISO 15189 is the international standard defining quality and competence requirements for medical laboratories. Published by ISO, it covers quality management, technical competence, risk management and point-of-care testing (POCT). The current edition is ISO 15189:2022, which replaced ISO 15189:2012.

From the 2012 to the 2022 edition: what changed and what your lab must comply with

What ISO 15189 is

ISO 15189 is the international standard specifying quality and competence requirements for medical laboratories. It combines quality management system elements and technical requirements applicable to clinical testing routines in a single document.

According to the International Organization for Standardization (ISO), the standard applies to laboratories developing their management systems and assessing their own competence, and also to users, regulatory authorities and accreditation bodies recognizing that competence.

ISO 15189 does not assess documents alone. It assesses whether the laboratory is technically capable of producing reliable results, consistently, for each test within its declared scope.

ISO 15189:2012 vs ISO 15189:2022: what changed

ISO 15189:2012 was the third edition and served as the accreditation reference for a decade. In December 2022 ISO published the fourth edition, ISO 15189:2022, which cancels and replaces the 2012 edition and also replaces ISO 22870:2016.

The main structural and technical changes are:

  • Alignment with ISO/IEC 17025:2017 — management requirements moved to the end of the document, following the parent standard's structure.
  • POCT incorporated — point-of-care testing requirements, previously in ISO 22870, are now within scope.
  • Risk management — the standard requires planned actions to address risks and opportunities for improvement.
  • Documentation flexibility — a quality manual is no longer mandatory as a single document.
  • Annex C — provides a clause-by-clause comparison between the 2012 and 2022 editions.

In practice, laboratories still working under the 2012 edition must revisit risk analysis processes, laboratory director responsibilities and POCT control.

Transitioning from ISO 15189:2012 to ISO 15189:2022

Publication of the fourth edition opened a three-year transition period. According to the International Accreditation Service (IAS), at the end of that period the 2012 edition ceases to exist as an accreditation reference, and all accredited laboratories must adapt to the new requirements.

Laboratories seeking new accreditation should work directly from the 2022 edition. Keeping documentation that references only ISO 15189:2012 is now an audit nonconformity risk.

Structure of the standard

ISO 15189:2022 is organized into eight sections. The first three cover scope, normative references and definitions. The remaining sections hold the auditable requirements:

  • Section 4 — General requirements: impartiality, confidentiality, patient rights, safety and well-being.
  • Section 5 — Structural and governance requirements: legal accountability, laboratory direction, objectives and policies.
  • Section 6 — Resource requirements: personnel, facilities, equipment, reagents, consumables and externally provided services.
  • Section 7 — Process requirements: pre-examination, examination and post-examination phases, including POCT.
  • Section 8 — Management system requirements: documentation, internal audits, corrective actions and management review.

Equipment, calibration and metrological traceability

Section 6 is where the standard touches laboratory infrastructure directly. Equipment used in tests under the accredited scope must be calibrated, periodically verified and carry documented metrological traceability.

This includes purified water systems, incubators, autoclaves, baths, centrifuges, biosafety cabinets and analytical instruments. Each requires calibration records, acceptance criteria and maintenance evidence.

Traceability gaps are among the most recurrent nonconformities in clinical laboratory audits. Holding a certificate is not enough: the laboratory must show the certificate covers the equipment's actual working range.

Qualification of critical systems

Purified water systems, controlled environments and critical equipment require documented qualification (IQ/OQ/PQ) and continuous monitoring. By reinforcing risk-based thinking, ISO 15189:2022 raises the expectation that the laboratory demonstrates control over the variables that can affect a result, not merely formal compliance.

For operations covering metrology, calibration and equipment qualification, this is the link between the standard on paper and daily laboratory practice.

ISO 15189 or ISO/IEC 17025: which applies

ISO/IEC 17025 covers testing and calibration laboratories generally. ISO 15189 is specific to medical laboratories and adds patient-related requirements: consent, confidentiality, clinical information and result interpretation.

A clinical laboratory that also provides calibration services may need both accreditations, with distinct scopes.

Benefits of accreditation

  • Formal recognition of technical competence by an accreditation body.
  • Fewer errors in pre-examination and post-examination phases.
  • Full documentary traceability of results and equipment.
  • Acceptance of results across health networks and multicentre studies.
  • Structured basis for continuous improvement and risk management.

Together, these gains translate into less analytical rework and greater clinical confidence in the issued report.

Official sources & references

Primary texts and guidance published by the issuing body.

Equipment for these workflows

Instruments with features that support this standard's requirements. Compliance is achieved by the user organization, not by the equipment alone.

No equipment is linked to this standard in the selected language yet.

Frequently asked questions

Is ISO 15189:2012 still valid?

ISO 15189:2012 was cancelled and replaced by ISO 15189:2022, published in December 2022. A three-year transition period applied to already accredited laboratories. Laboratories seeking new accreditation should work directly from the 2022 edition, which is the current reference.

What is the difference between ISO 15189 and ISO/IEC 17025?

ISO/IEC 17025 applies to testing and calibration laboratories generally. ISO 15189 is specific to medical laboratories and adds patient-related requirements such as confidentiality, consent, clinical information and result interpretation. Both standards were structurally aligned in the 2022 revision.

What does ISO 15189:2022 require for POCT?

Point-of-care testing requirements, previously covered by ISO 22870:2016, were incorporated into ISO 15189:2022. The responsible laboratory must demonstrate control over POCT devices, including operator training, quality control and traceability of the results produced.

Does ISO 15189 require calibration of all equipment?

The standard requires calibration and metrological traceability for equipment whose performance affects the validity of results within the accredited scope. Auxiliary equipment that does not influence results may follow verification or maintenance only, provided that decision is justified and documented.

Who can accredit a laboratory to ISO 15189?

Accreditation is granted by bodies operating in accordance with ISO/IEC 17011 that take into account the particular requirements of medical laboratories. Most countries have a national accreditation body responsible for assessing and formally recognizing laboratory competence.

Is a quality manual still mandatory under ISO 15189:2022?

No. The 2022 edition allows management system documents to be contained in a quality manual but does not require that format. The 2012 edition stated that the laboratory shall establish and maintain a quality manual, which is no longer mandatory.

What does risk management mean in ISO 15189:2022?

The standard requires the laboratory to plan and implement actions addressing risks and opportunities for improvement. In practice this means identifying process points that could compromise a result, assessing their criticality and defining proportionate controls with documented evidence of that analysis.

How many sections does ISO 15189:2022 have?

The standard has eight sections. The first three cover scope, normative references and definitions. Sections 4 to 8 hold the auditable requirements: general, structural and governance, resource, process and management system requirements.

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